Questions about our courier service? We have answers
Find details on delivery times, coverage areas, and pricing for hotels and businesses across Sharm El Sheikh.
What areas of Sharm El Sheikh do you cover?
We cover all major districts including Naama Bay, Hadaba, Sharks Bay, Nabq Bay, and the Old Market area. Our couriers regularly service hotels, resorts, and businesses throughout these zones, with route planning designed to keep delivery times short and predictable.
How fast is your same-day delivery?
Most same-day deliveries within Sharm El Sheikh are completed within 2 to 4 hours of booking confirmation, depending on distance and traffic conditions. Time-sensitive requests can be flagged as priority when you place your order, and we'll confirm an estimated window before dispatch.
Do you deliver directly to hotel guests?
Yes, we coordinate with hotel front desks and concierge teams to ensure packages reach guests directly or are securely handed off to reception. We recommend including the guest's room number and check-out date when booking to avoid delays.
What types of items can you transport?
We handle documents, retail parcels, personal belongings, business supplies, and hotel-to-hotel item transfers. Certain restricted or hazardous items cannot be transported; contact us in advance if you're unsure whether your item qualifies.
How do I get a price for my delivery?
Pricing depends on distance, package size, and how quickly you need the item delivered. You can request a quote by phone, WhatsApp, or our contact form, and we'll confirm the cost before you commit to the booking.
Can businesses set up regular courier arrangements?
Yes, we work with hotels, shops, and offices in Sharm El Sheikh that need recurring deliveries, such as daily supply runs or scheduled document transfers. Reach out to discuss a arrangement that fits your business's regular logistics needs.
Is there a way to track my delivery?
We provide status updates by phone or WhatsApp at key stages of the delivery, including pickup confirmation and estimated arrival time. For businesses with frequent shipments, we can arrange a more structured update process.
What happens if a hotel guest isn't available to receive the package?
If the recipient isn't available, we coordinate with hotel staff to leave the item securely at reception or arrange a revised delivery window. We always confirm an alternative plan with the sender before returning or holding an item.
Do you operate outside normal business hours?
We accommodate early morning and evening delivery requests depending on courier availability. If your delivery falls outside standard hours, mention this when booking so we can confirm whether it can be scheduled.
Still have a question we haven't covered?
Reach out directly and our team will walk you through delivery times, pricing, and coverage for your request.